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AT&T Customer Care Center



The Illuminiating Engineering Society of North America (IESNA) - Pittsburgh Chapter awarded Carlins Consutling the International Illumination Design Award (IIDA) for this project.

The main customer service center for this part of the country required a design which provided a functional, yet pleasant work environment for employees. AT&T has always been a forward thinking company and realized the importance of lighting in the space.

Low ceilings and large rooms required a design solution different from typical ceiling mounted linear fluorescent luminaires. Partition mounted indirect lighting provided the ideal solution for this environment.

The final design exceeded all IES standards for VDT environments. The architect enjoyed the "forest of luminaries" which helped to break up the large expanse of cubicles.

The project was also featured in Vol. 1, No. 2 of Scope, the call center design newsletter published by KSBA.

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